Your Personal Plans. Safely Stored. Comfort for the Future.

HL Hawes & Son provides a complimentary funeral planning guide, a straightforward, stress-free document designed to let you note down your exact wishes for your final arrangements.

Why it helps to write it down.

Most people do not think about their own funeral until they have to. That is entirely natural. But when a death does occur, the people left behind are often asked to make decisions in a matter of days, in the middle of grief, about things they have never discussed.

Writing down your wishes, even loosely, even provisionally, lifts that weight from the people who love you. It gives them confidence that what they are arranging is what you would have wanted. And it gives you the quiet peace of knowing that something important has been handled.

The booklet is entirely free of charge and involves no pre-payment, no financial commitment and no obligation whatsoever. You can update your wishes at any time — circumstances change, and so do preferences. Once completed, you can keep a copy at home, store it with a trusted friend or family member, or leave it with us at our Barkingside or Chingford offices, where it will be held safely until it is needed.

What the booklet helps you record.

If you would prefer some guidance, our team is always available to sit with you and help record your wishes .

  • Final Resting Choices: Managing options for burial, cremation, direct cremation, or overseas transport logistics.
  • Service Structure: Selecting standard religious liturgies, multi-faith gatherings, or non-religious celebrations of life.
  • Faith Protocols: Ensuring specific spiritual requirements and cultural customs are strictly honoured.
  • The Ceremony Details: Outlining your favourite music, readings, poetry, or those you wish to speak.
  • Dress Codes & Tributes: Specifying visual styles, attendance colours, floral instructions, or chosen charity funds.
  • Personalised Aspects: Documenting unique requests to make the ceremony a true reflection of your life story.
  • Contacts & Roles: Listing the names of individuals to notify and those you wish to participate.

We will help you fill it in, if you would like.

Our team is here to guide you through the booklet at whatever pace you need. There is no rush, and there are no wrong answers. If you would prefer to complete it at home and return it to us, that is equally welcome.

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Words from the
Families We’ve Helped

I highly recommend H L Hawes & Son
They were so kind and caring and supportive to my family, though this difficult time. I would personally like to thank all the staff but give a special thanks to Richard for everything he did for us . We wanted Dad to have a lovely send off and that's what he got
The team is lovely
Special thanks to Brett who guided the family during a difficult time and was on hand to deal with all requests & queries. He made the process seamless. We had a traditional Hindu funeral and they accommodated all our needs. Thank you
We would like to take the time to Thank You
Thank You all for the very professional and amazing way looked after the final stages for my cousin’s funeral and memorial service. Your attention was wonderful. From the funeral home to the celebrant and the printer of the Order of Service . Nothing was left out .
Sensitive and professional, also with other traditions/religions (e.g. Sikhism)
We cannot thank Richard, Marc and the team enough. Came highly recommended, would highly recommend.
H L Hawes recently conducted the funeral of my late father.
They were so helpful throughout the whole process, and provided such a professional service before and on the day. I especially want to thank Lorraine, for all her patience, understanding, and support. You were amazing. Thank you all for ensuring my father had such a good send off.
We used H L Hawes to handle my Mum's funeral. The friendly team led by Brett gave us a such a perfect day.
They were so efficient and sympathetic throughout the weeks leading up to the event and that made it so much easier for us. They thought of everything – and it all went off so smoothly without a hitch. It was all just as Mum would have wanted, full of dignity and respect. I have no hesitation in recommending them for outstanding service .
We used H L Hawes & Son for my little sister funeral. They was so professional, polite, understanding and respectful.
Their communication and organisation was so amazing. I cannot thank Brett and team enough and forever grateful for giving my sister an amazing send off.
Thank you to Brett and Richard for helping the family to organise our Mum's funeral.
Obviously this is a very emotional time and they were both on hand, with nothing too much trouble, enabling us to rightly celebrate our Mum's life with dignity but not at all stuffy. Mum would have been proud.

Community Voice

Supporting Families Beyond the Funeral
At West & Coe, care doesn’t stop at the service. Learn about our continued support for grieving families — from local groups to helpful resources you can access anytime.
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In this episode, we speak with our funeral planning team about the benefits of preparing your wishes in advance — and how it can ease the burden on loved ones.
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